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Shirley was great, I got my door installed on the date she said. The only issue was that the installer put up the door opener bracket on my ceiling and he put 17 holes into my new plaster ceiling… Read more Shirley was great, I got my door installed on the date she said. The only issue was that the installer put up the door opener bracket on my ceiling and he put 17 holes into my new plaster ceiling trying to find a stud, and didn't attempt to fix it or even tell me he put that many holes in the ceiling. He also nicked the ceiling near the entrance and it appears he dropped something on the new concrete floor and put a gouge in it. Sloppy workmanship. The company didn't offer to pay to repair the damage either. Mixed feelings.
Overall an Excellent experiance
Only one issue. The initial installation had to be adjusted as the new rails were not aligned properly using my existing hangers. A service call was setup promptly and the problem was solved by… Read more Only one issue. The initial installation had to be adjusted as the new rails were not aligned properly using my existing hangers. A service call was setup promptly and the problem was solved by installing new hangers.
Garage doors
We are delighted so far with our new garage doors which are much quieter and sturdier than our previous particle board doors. The sales person was informative and never pushy. The installer was… Read more We are delighted so far with our new garage doors which are much quieter and sturdier than our previous particle board doors. The sales person was informative and never pushy. The installer was efficient. We did, however, have some communication mishaps with the office. After we sent in our deposit check, there seems to be a long delay before the installation was actually scheduled. I do believe it was just a mistake on the part of the office staff. Overall, we were very satisfied.
Perfect Service
As the President of a service company it is rare to see another company beat expectations. Well, Middlesex Overhead Doors not only beat, but blew away our expectations. They came to our home… Read more As the President of a service company it is rare to see another company beat expectations. Well, Middlesex Overhead Doors not only beat, but blew away our expectations. They came to our home quickly, with a quote that was less than every other garage door repair company. The "other companies" told us they could not get the same panels so we would have to replace the entire door. They also replaced worn springs and checked the others. Middlesex Overhead Doors is very honest and did the job very efficiently.
unclear what this means
satisfied customer
Great company, highly recommend.
From the sales person who came to advise on the correct door replacements to the installer who worked straight through to completion, this was a very professional job. I had previous experience with… Read more From the sales person who came to advise on the correct door replacements to the installer who worked straight through to completion, this was a very professional job. I had previous experience with this company at my other home so I called them when I moved and needed 2 new doors. The product is great and has made a nice improvement to my new home.