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Great experience in buying a new garage door.

5
27 January 2014 , Kevin G (Woburn, MA)

I highly recommend Middlesex Overhead Doors.
This was my first time purchasing a garage door.
Shirley in the Burlington office was excellent in explaining the different door products and… Read more
I highly recommend Middlesex Overhead Doors.
This was my first time purchasing a garage door.
Shirley in the Burlington office was excellent in explaining the different door products and motors.

The installation(I think it was Scott)went smooth and was well done.

My overall opinion...Middlesex is a good company to do business with.

Door for new Garage

3
08 October 2013 , Paul F (Medford, MA)

Shirley was great, I got my door installed on the date she said. The only issue was that the installer put up the door opener bracket on my ceiling and he put 17 holes into my new plaster ceiling… Read more Shirley was great, I got my door installed on the date she said. The only issue was that the installer put up the door opener bracket on my ceiling and he put 17 holes into my new plaster ceiling trying to find a stud, and didn't attempt to fix it or even tell me he put that many holes in the ceiling. He also nicked the ceiling near the entrance and it appears he dropped something on the new concrete floor and put a gouge in it. Sloppy workmanship. The company didn't offer to pay to repair the damage either. Mixed feelings.

Overall an Excellent experiance

4
28 September 2013 , William T (Chelmsford, MA)

Only one issue. The initial installation had to be adjusted as the new rails were not aligned properly using my existing hangers. A service call was setup promptly and the problem was solved by… Read more Only one issue. The initial installation had to be adjusted as the new rails were not aligned properly using my existing hangers. A service call was setup promptly and the problem was solved by installing new hangers.

Garage doors

4
29 August 2013 , Martha O (Wilmington, MA)

We are delighted so far with our new garage doors which are much quieter and sturdier than our previous particle board doors. The sales person was informative and never pushy. The installer was… Read more We are delighted so far with our new garage doors which are much quieter and sturdier than our previous particle board doors. The sales person was informative and never pushy. The installer was efficient. We did, however, have some communication mishaps with the office. After we sent in our deposit check, there seems to be a long delay before the installation was actually scheduled. I do believe it was just a mistake on the part of the office staff. Overall, we were very satisfied.

Perfect Service

5
26 August 2013 , Steve S (Carlisle, MA)

As the President of a service company it is rare to see another company beat expectations. Well, Middlesex Overhead Doors not only beat, but blew away our expectations. They came to our home… Read more As the President of a service company it is rare to see another company beat expectations. Well, Middlesex Overhead Doors not only beat, but blew away our expectations. They came to our home quickly, with a quote that was less than every other garage door repair company. The "other companies" told us they could not get the same panels so we would have to replace the entire door. They also replaced worn springs and checked the others. Middlesex Overhead Doors is very honest and did the job very efficiently.

unclear what this means

5
15 August 2013 , joanne c (belmont, MA)

satisfied customer