Read Customer Reviews | Middlesex Overhead Doors | Burlington

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Rating Summary of 103 Reviews

5 stars
4 stars
3 stars
2 stars
1 star

Average Customer Review

 (103 customer reviews)
4.7 stars out of 5

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Bruno Joline highly recommend

Reviewed by (Lowell, MA) | November 20, 2017 | 5 stars out of 5

Has a wonderful experience with Bruno Joline. We have a couple hipcup with our installer but Bruno got it fix in a timely and professional way.

Great Experience

Reviewed by (Woburn, MA) | November 17, 2017 | 5 stars out of 5

From the day I walked into the showroom to meeting with Neil to the day of the installation by Brian, everything went smoothly and as planned. We are extremely satisfied with the door and the quality of the installation.

Great product but a few hiccups with installation

Reviewed by | November 14, 2017 | 3 stars out of 5

We love the final product and Neil did a very good job when he came to give us a quote. However, we were never told or given instructions to clear out our garage for the day of installation. I would've had no problem doing so, but was never told to. So when the installer came and said he couldn't do the installation, I was pretty surprised. He was kind of rude that day and the day he came back to deal with my husband for the installation. At the end of the day we love the product.

Great Door

Reviewed by (Bedford, MA) | November 08, 2017 | 5 stars out of 5

Great door selection and installation.


Reviewed by (arlington, MA) | November 08, 2017 | 5 stars out of 5

I was satisfied with performance of all personnel and would recommend you to others who need a garage door.

No Issues

Reviewed by (Wakefield, MA) | November 03, 2017 | 5 stars out of 5

Although it was a damp rainy day, installer John came on time and went to work immediately. Took no breaks. Worked thru lunch ( offered something to tidy him over ). At times, it seemed to me that he could have used another set of hands. But, John did persevere and completed the fine job. No hesitation about recommending Middlesex Door Systems.

New garage door

Reviewed by (Reading, MA) | October 26, 2017 | 5 stars out of 5

Alex was on time and did an outstanding job of installing our new door. Very professional and friendly

Awesome All around

Reviewed by (Bedford, MA) | October 20, 2017 | 5 stars out of 5

Very happy with both the product and installation.

New garage door

Reviewed by (wilnington, MA) | October 12, 2017 | 5 stars out of 5

Middlesex door systems provided us with a beautiful garage door. Neil was the salesman and he was incredibly professional, helpful, and thorough. The door was in a few weeks after we placed the order and installed a day or two later. Great service and we are extremely happy with the overall experience and product!

installation of a Garage Door

Reviewed by (Bedford, MA) | October 05, 2017 | 5 stars out of 5

The representative that showed up to give an estimate of cost was very knowledgeable. The installer knew what he was doing and most of all the cost was very reasonable for me I would definitely use Middlesex Door system again if needed .

New Instalation

Reviewed by (Woburn, MA) | October 04, 2017 | 5 stars out of 5

Everything went smoothly. Love our new garage door. Thank you..

Replaced garage door

Reviewed by (Somerville, MA) | September 28, 2017 | 5 stars out of 5

Excellent service!

Amazing service, amazing product

Reviewed by (Waltham, MA) | September 28, 2017 | 5 stars out of 5

My sales professional was very patient and super response when I changed my mind 9 times, continuously asking for updated products. Once we agreed on the door, there was a small hiccup in scheduling my appointment, but it was immediately resolved, and the door was installed on time. The product is great, the service was great, and I would highly recommend this company to anyone looking for a new or replacement door!

Garage Doors

Reviewed by (Wakefeild, MA) | September 20, 2017 | 5 stars out of 5

Good Job Well done.

Company Response:
Thank you Stephen for taking the time to redo the evaluation. We do appreciate that you did this. Glad to know that you were pleased with all aspects of the job.

Garage Doors

Reviewed by (Wakefeild, MA) | September 20, 2017 | 1 stars out of 5

Nice Job Well done

Company Response:
In conversation with Stephen he is redoing his evaluation of Middlesex Door Systems. His intention was to give us a 5 star review.

Love our new door!

Reviewed by (Medford, MA) | August 20, 2017 | 5 stars out of 5

Overall we are very happy with our new door and with the service provided by Middlesex Door Systems. Our sales advisor was helpful and polite, and our installer was prompt, thorough, careful, and professional. We had a minor snag in scheduling the installation where reaching the provided contact in the main office was not as efficient as we would have liked, but once that was resolved everything was smooth sailing. Again, we are satisfied customers and very happy with our new door!

great job

Reviewed by (watertown , MA) | August 14, 2017 | 5 stars out of 5

it was great to work with Bruno.He explained me all what i need to know about my garage doors.
and installer Joe did great job I got many compliments from my neighbors'


Reviewed by (Billerica, MA) | August 12, 2017 | 5 stars out of 5

Great service

32 elm st

Reviewed by (Bedford, MA) | August 08, 2017 | 5 stars out of 5

Guys were great as usual. Another impressive job well done . Only issue was the door units had no battery backup which I had assumed would be part of the package. Other door at 10 maple st : same house lot) had a battery backup as part of the installed door.

Title Door #1

Reviewed by (Wakefield, MA) | August 07, 2017 | 5 stars out of 5

From the first meeting with Bruno Joline to the completion of the installation - professionalism was there!! Bravo and thanks for the great new garage door!! My neighbors are envious! Merci!


Reviewed by (Reading, MA) | July 31, 2017 | 5 stars out of 5

was done in a very professional manner from estimate to completion

Thanks Middlesex!

Reviewed by (Wakefield , MA) | July 13, 2017 | 5 stars out of 5

A pleasant experience. No surprises. Danny was a neat, knowledgeable, and efficient installer.

Maple st garage

Reviewed by (Bedford, MA) | June 02, 2017 | 5 stars out of 5

Met all my expectations. Tortion bar drive is fantastic. Neil was great in designing the door Practically silent open and close action. Installer was the best. Highly recommend using middlemen to install your garage door.

Garage Doors

Reviewed by (Stoneham, MA) | June 01, 2017 | 4 stars out of 5

I was very satisfied with the installation and quality of my new doors. The only glitch was that the wrong size was ordered initially and we had to wait a few extra weeks to have them installed.

office staff

Reviewed by (Woburn, MA) | May 19, 2017 | 3 stars out of 5

we did not receive the sales brochures for the product we selected. We were continually interrupted by customers coming in asking questions. It all most felt like our order was not important. Priced is higher than completion

Extremely Satisfied

Reviewed by (Wilmington , MA) | April 26, 2017 | 5 stars out of 5

Very happy to find out that my broken window was replaced under warranty, five years after purchase. Thank you to Shirely who looked into it for me. Also, used them for a repair at my place of employment and was happy how quickly they came out and repaired our shipping department door.

Satisfied customer

Reviewed by (Wakefield, MA) | March 24, 2017 | 5 stars out of 5

My experience was very good. I especially liked the fact that there was a showroom to see the doors and openers before buying. Sales person and installer wee very knowledgeable about the product and everything went seamlessly.

Garaga Acadia 138

Reviewed by (Belmont, MA) | October 18, 2016 | 5 stars out of 5

This door looks and works great. The process from 1st call to instal was fast . The installer communicated with me on exact install day /time . The price was 20% cheaper for the same exact door and opener than a local competitor.

Excellent customer sstisfaction

Reviewed by (Westford, ) | October 12, 2016 | 1 stars out of 5

They made the entire selection, purchase and installation processes very easy - went outbofvthrirvwsybyo make certain I had all the information I needed to make a decision ( even going out if their way to go do) The installation was professional and more than complete I would recommend them

Company Response:
Thank you for writing a positive review on your experience with our company. I guess with such a great review that you had meant to click on 5 stars not the one star.
I am glad that you are a happy (...)

Great Product

Reviewed by (North Reading, MA) | September 10, 2016 | 5 stars out of 5

Great experience, quiet doors, great job by installer. We should have done this years ago!

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