Read Customer Reviews | Middlesex Overhead Doors | Burlington

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Rating Summary of 90 Reviews

5 stars
4 stars
3 stars
2 stars
1 star

Average Customer Review

 (90 customer reviews)
4.7 stars out of 5

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Garage Doors

Reviewed by (Wakefeild, MA) | September 20, 2017 | 5 stars out of 5

Good Job Well done.

Garage Doors

Reviewed by (Wakefeild, MA) | September 20, 2017 | 1 stars out of 5

Nice Job Well done

Love our new door!

Reviewed by (Medford, MA) | August 20, 2017 | 5 stars out of 5

Overall we are very happy with our new door and with the service provided by Middlesex Door Systems. Our sales advisor was helpful and polite, and our installer was prompt, thorough, careful, and professional. We had a minor snag in scheduling the installation where reaching the provided contact in the main office was not as efficient as we would have liked, but once that was resolved everything was smooth sailing. Again, we are satisfied customers and very happy with our new door!

great job

Reviewed by (watertown , MA) | August 14, 2017 | 5 stars out of 5

it was great to work with Bruno.He explained me all what i need to know about my garage doors.
and installer Joe did great job I got many compliments from my neighbors'


Reviewed by (Billerica, MA) | August 12, 2017 | 5 stars out of 5

Great service

32 elm st

Reviewed by (Bedford, MA) | August 08, 2017 | 5 stars out of 5

Guys were great as usual. Another impressive job well done . Only issue was the door units had no battery backup which I had assumed would be part of the package. Other door at 10 maple st : same house lot) had a battery backup as part of the installed door.

Title Door #1

Reviewed by (Wakefield, MA) | August 07, 2017 | 5 stars out of 5

From the first meeting with Bruno Joline to the completion of the installation - professionalism was there!! Bravo and thanks for the great new garage door!! My neighbors are envious! Merci!


Reviewed by (Reading, MA) | July 31, 2017 | 5 stars out of 5

was done in a very professional manner from estimate to completion

Thanks Middlesex!

Reviewed by (Wakefield , MA) | July 13, 2017 | 5 stars out of 5

A pleasant experience. No surprises. Danny was a neat, knowledgeable, and efficient installer.

Maple st garage

Reviewed by (Bedford, MA) | June 02, 2017 | 5 stars out of 5

Met all my expectations. Tortion bar drive is fantastic. Neil was great in designing the door Practically silent open and close action. Installer was the best. Highly recommend using middlemen to install your garage door.

Garage Doors

Reviewed by (Stoneham, MA) | June 01, 2017 | 4 stars out of 5

I was very satisfied with the installation and quality of my new doors. The only glitch was that the wrong size was ordered initially and we had to wait a few extra weeks to have them installed.

office staff

Reviewed by (Woburn, MA) | May 19, 2017 | 3 stars out of 5

we did not receive the sales brochures for the product we selected. We were continually interrupted by customers coming in asking questions. It all most felt like our order was not important. Priced is higher than completion

Extremely Satisfied

Reviewed by (Wilmington , MA) | April 26, 2017 | 5 stars out of 5

Very happy to find out that my broken window was replaced under warranty, five years after purchase. Thank you to Shirely who looked into it for me. Also, used them for a repair at my place of employment and was happy how quickly they came out and repaired our shipping department door.

Satisfied customer

Reviewed by (Wakefield, MA) | March 24, 2017 | 5 stars out of 5

My experience was very good. I especially liked the fact that there was a showroom to see the doors and openers before buying. Sales person and installer wee very knowledgeable about the product and everything went seamlessly.

Garaga Acadia 138

Reviewed by (Belmont, MA) | October 18, 2016 | 5 stars out of 5

This door looks and works great. The process from 1st call to instal was fast . The installer communicated with me on exact install day /time . The price was 20% cheaper for the same exact door and opener than a local competitor.

Excellent customer sstisfaction

Reviewed by (Westford, ) | October 12, 2016 | 1 stars out of 5

They made the entire selection, purchase and installation processes very easy - went outbofvthrirvwsybyo make certain I had all the information I needed to make a decision ( even going out if their way to go do) The installation was professional and more than complete I would recommend them

Company Response:
Thank you for writing a positive review on your experience with our company. I guess with such a great review that you had meant to click on 5 stars not the one star.
I am glad that you are a happy (...)

Great Product

Reviewed by (North Reading, MA) | September 10, 2016 | 5 stars out of 5

Great experience, quiet doors, great job by installer. We should have done this years ago!

Love my new door

Reviewed by (Burlington, MA) | August 15, 2016 | 5 stars out of 5

A total professional package--from the initial appointment to the end result. Everyone is very knowledgeable and extremely anxious to please, including the office staff. I would not hesitate to recommend them to everyone.

Outstanding installation and product

Reviewed by (Burlington , MA) | August 12, 2016 | 5 stars out of 5

Why I rated Sales advisor in the middle was because, we were bouncing ideas around in email and he said one of my ideas would look stupid. NOT the thing to say when there is a sale pending, The same message could have been said but in a different way.

Excellent service with attention to details

Reviewed by (Bedford, MA) | August 03, 2016 | 5 stars out of 5

Middlesex Overhead Door provided exceptional service for our garage door repairs and replacement. Timely, professional and considerate!

Beautiful new door

Reviewed by (Woburn, MA) | July 26, 2016 | 5 stars out of 5

Everyone from the gentleman that provided the estimate to the contact in the office to the door installer seemed genuinely interested in providing the best product for me and ensuring it was properly installed in a timely manner. Clean up was done afterward in such a way the garage was cleaner than when he started.


Reviewed by (Wilmington, MA) | July 14, 2016 | 5 stars out of 5

Had a new 2 car garage built and worked with Neil to decide on the size, type and style of the door. He is a consummate professional...pleasure to work with and always available to answer questions or concerns. You can tell he loves his job and loves working with people. Middlesex Overhead Doors are experts at what they do and they have the customer service to match...highly recommended.

A pleased customer

Reviewed by (Winchester, MA) | June 08, 2016 | 5 stars out of 5

From my ratings you can see that we found the product, the service, and the handling of the order of the very highest quality. And everything was done swiftly and with no hiccups.

Product Installed:

Best garage doors

Reviewed by (Burlington, MA) | June 03, 2016 | 5 stars out of 5

Installer, garage doors, could not have been better.Installer explained maintenance and care for doors after install.Doors make garage look along bigger, got the windows.

Product Installed:

Excellent company

Reviewed by (Woburn, MA) | May 06, 2016 | 5 stars out of 5

From the sales staff to the installer, it was a pleasure to do business with Middlesex Garage Doors.

New Insulated door

Reviewed by (Woburn, MA) | May 05, 2016 | 5 stars out of 5

I'm quite happy with my new door. The experience with Middlesex OHD was great from the estimate to the final install.

New garage door and opener.

Reviewed by (Billerica, MA) | April 20, 2016 | 5 stars out of 5

Very helpful & professional! Excellent service. Very pleased with product!

Quality Work

Reviewed by (Melrose, MA) | April 07, 2016 | 5 stars out of 5

Very pleased with the finished product. Professional staff at all levels.

Middlesex Overhead Doors in Burlington MA is the best

Reviewed by (Burlington, MA) | March 24, 2016 | 5 stars out of 5

Our garage door mechanism snapped and the garage door came crashing down. We contacted Middlesex Overhead Doors in Burlington. Within a couple hours, Shirley set up an appointment, the tech came out and fixed the problem. Great service and expertise. If you have a problem Middlesex Overhead doors is the best. Thank you.

Fixed garagae door panel

Reviewed by (Stoneham, MA) | March 18, 2016 | 5 stars out of 5

The overall experience was very positive - I felt the consultant gave us a fair opinion of the various options to fix the garage door. There was no pressure to do any unnecessary work. They make it a very easy process - and maintained a courteous mannerism throughout the entire process

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